Terms of Service

These Terms of Service ("Terms") govern your access to and use of The VP Suite (the "Platform"), operated by The VP Suite ("we", "us", "our"). By creating an account, submitting an application, or booking a session, you agree to these Terms. If you do not agree, do not use the Platform. This page is maintained by The VP Suite and is provided for general information — it is not legal advice.

1. What we do

The VP Suite is an on-demand advisor network that helps founders find and book paid 1:1 sessions with senior marketing operators ("Executives"). We facilitate introductions and payments; we do not employ Executives and we are not a party to the advisory relationship formed between a founder and an Executive.

2. Eligibility and accounts

• You must be at least 18 years old and able to enter a binding contract.
• You agree to provide accurate information and to keep your account details up to date.
• You are responsible for activity that occurs under your account and for keeping your credentials secure.
• We may accept, decline, suspend, or remove any application or account at our discretion.

3. Bookings, sessions, and cancellations

Founders book sessions with Executives at the price and duration listed on the Executive's profile. When a founder books a session, we place a hold on their payment method for the full session amount; the charge is only captured after the session takes place.

Cancellation and rescheduling policy (both parties):

• Sessions may be rescheduled or cancelled free of charge up to 24 hours before the confirmed start time.
• Founder cancellations, reschedules, or no-shows inside the 24-hour window are charged the full session amount and are non-refundable, except at our reasonable discretion.
• If the Executive cancels inside the 24-hour window or fails to show up, the founder receives a full refund and we prioritize rebooking with the same or another Executive at no additional cost.
• An Executive who fails to show up to a confirmed session without prior notice may be removed from The VP Suite immediately, and any pending payouts may be forfeited. Repeat late cancellations or reschedules may also result in removal.
• All times shown in the platform reflect each party's local time zone (GMT offset displayed) — it is each party's responsibility to convert accurately.

4. Payments

Payments are processed by Stripe. By booking a session you authorize the charge and agree to Stripe's terms. We may deduct a platform fee before disbursing payment to the Executive. Pricing, fees, and payout schedules are shown in-app and may change with reasonable notice.

5. Executive terms

• Executives set their own rates, availability, and profile visibility.
• Executives act as independent contractors and are solely responsible for the advice they provide, their own taxes, and their compliance with any employer or fiduciary obligations.
• Executives agree not to solicit founders off-platform to avoid platform fees, for a period of twelve (12) months following an introduction made through The VP Suite.
• Executives grant us a limited license to display their profile information at the visibility level they choose.

6. Founder terms

• Advice provided by Executives is informational and does not constitute legal, financial, or investment advice.
• You are responsible for evaluating whether any advice is appropriate for your business.
• You agree to treat Executives professionally and to respect any confidentiality expectations they set at the start of a session.

7. Confidentiality

Both parties should treat information shared during a session as confidential unless it is already public or the sharing party consents to disclosure. Executives should not share founder information with competitors or portfolio companies without permission.

8. Acceptable use

You agree not to:

• Misrepresent your identity, credentials, or affiliations.
• Use the Platform for recruiting, spam, harassment, or unlawful activity.
• Scrape, reverse-engineer, or interfere with the Platform.
• Circumvent platform fees by moving matched relationships off-platform.
• Contact other users outside of the Platform without prior written permission from The VP Suite. Violations may result in an immediate ban and forfeiture of any accrued payouts or refunds.

If you experience or witness misconduct during a session — including harassment, discrimination, abusive language, solicitation outside the Platform, or any other behavior that violates these Terms — report it to us at hello@thevpsuite.io. We will review reports promptly and may take action including warnings, suspension, removal from the Platform, or permanent ban.

9. Intellectual property

The Platform, including its design, code, and content, is owned by The VP Suite or its licensors. You retain ownership of the content you submit but grant us a worldwide, non-exclusive license to host, display, and use it as needed to operate the Platform.

10. Disclaimers

The Platform is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any particular outcome from an advisory session.

What happens on a call is between the participants. The VP Suite facilitates the introduction, the scheduling, and the payment — we do not attend, moderate, monitor, or record sessions. We are not responsible for anything said, shared, promised, or acted upon during a session, including but not limited to the accuracy, completeness, or suitability of advice; commitments made by either party; disclosure of confidential information; or any business, financial, legal, tax, or personal outcome that results from the conversation. All advice provided by Executives is informational only and does not constitute legal, financial, investment, tax, medical, or professional advice. You are solely responsible for evaluating any advice before acting on it, and for your own conduct during a session. We are not responsible for the acts or omissions of Executives, founders, or any third-party service (including video conferencing and payment providers).

11. Limitation of liability

To the maximum extent permitted by law, The VP Suite will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising out of your use of the Platform. Our total liability for any claim will not exceed the greater of (a) the fees you paid to The VP Suite in the twelve (12) months before the claim, or (b) USD $100.

12. Indemnification

You agree to indemnify and hold The VP Suite harmless from any claim, loss, or expense (including reasonable legal fees) arising out of your use of the Platform, your breach of these Terms, or your violation of any law or third-party right.

13. Termination

You may stop using the Platform at any time. We may suspend or terminate your access if you breach these Terms or if we discontinue the service. Sections that by their nature should survive termination (payments owed, disclaimers, limitation of liability, governing law) will survive.

14. Changes to these Terms

We may update these Terms from time to time. If changes are material we will give reasonable notice (for example, by email or an in-app notice). Continued use of the Platform after changes take effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict of laws principles. Any dispute will be resolved in the state or federal courts located in Florida, and you consent to that jurisdiction.

16. Contact

Questions about these Terms? Reach us at hello@thevpsuite.io or through our contact page.